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A customer needs...
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an inclusive community
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a safe environment
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accessibility
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a clean environment
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child growth- mentally and physically
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positive role models
A customer wants...
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lunch provided
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transportation
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free field trips
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before/after care
“Your customers are the lifeblood of your business. Their needs and wants impact every aspect of your business, from product development to content marketing to sales to customer service.” -- John Rampton
"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” -- Jeff Bezos
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