top of page
“Thank your staff for a job well done. Recognizing and acknowledging good customer service is the surest way to produce more of it going forward” (Basom 2012).
“The difference between the right word and the almost right word is the difference between lightning and a lightning bug.” -Mark Twain
#1 Have great communication
#2 Taking an interest in the employees future career
#3 Listen to employees
#4 Encourage an equal balance between home and work life
#5 Standing up for co-workers
#6 Don't be afraid to say good job
#7 Be transparent
#8 Encourage risk taking
#9 Provide flexibility for employees to grow
​
“Allow staff the flexibility and authority to make their own decisions when it comes to providing customer service. This will help them feel involved and vital to the organization's mission” (Basom 2012).
“The strength of the team is each individual member. The strength of each member is the team.” -Phil Jackson
“A successful life is an authentic life. Happiness and creativity rest on a foundation of transparency to yourself and others. Knowing your own heart and speaking clearly to others keep you on the path.”-Gay Hendricks
“You don’t concentrate on risks. You concentrate on results. No risk is too great to prevent the necessary job from getting done.” – Chuck Yeager
Motivation and Rewards
bottom of page